A Safe and Convenient Way to Stay Healthy

A video call is an important opportunity to support your care by speaking one-on-one with a licensed clinician. Your Matrix clinician will assess your overall health and wellness and help to identify early signs of health risks or illness. Best of all, you don’t have to leave the comfort and convenience of your home.

What to expect during a video wellness call:

Dedicated Time

Meet 1:1 with a clinician for up to an hour on a secure video call

Comprehensive Exam

Get a complete picture of your health, including a full medication review

Personal Attention

During this time, you can ask any health questions you may have

Enhanced Support

After your visit, you and your doctor will receive a detailed summary

You may even be eligible for additional, recommended health screenings

You may even be eligible for additional, recommended health screenings

Schedule your health visit today:

Preparing for a Video Wellness Call:

To prepare for your visit with the Nurse Practitioner, please:

  • Gather your prescription bottles and lab results, and jot down any questions you may have.
  • Have your health insurance card available.
  • Have the names and phone numbers of your doctors handy.
  • Please try to have your height and weight. If you have your blood pressure too, that is a big plus – but we understand if you won’t have that.

For the best video calling experience, we recommend that you:

  • Complete a video connection test with Matrix or others.
  • Plan to answer our call at the scheduled time. Depending on your Caller ID settings, you will see the incoming call from “Matrix” or the Nurse Practitioner’s phone number.
  • Find a place in your home that is well lit, quiet and has good reception.
  • Make sure the phone, tablet or laptop computer you’re using for the video call is turned “on” and fully charged and Wi-Fi Calling or cellular data service is turned “on.”
  • Make sure you can connect to the internet and you don’t have any Wi-Fi network issues.

After the visit

  • We’ll send a Personal Health Summary to you and your doctor after the visit. Together, you can make informed decisions about your health.